FAQs
Direct Primary Care is a membership-based healthcare model that prioritizes the doctor-patient relationship by removing insurance middlemen. Members pay a flat monthly fee for unlimited access to their doctor, including office visits, virtual consultations, and other benefits like discounted labs and medications.
River DPC operates outside the traditional insurance system. This allows us to keep costs transparent and focus on personalized care. However, many patients with insurance find that DPC complements their coverage, particularly for catastrophic or high-deductible plans.
Yes, you can still use your insurance for services not covered by your membership, like hospitalizations, specialty care, or imaging at facilities that bill insurance. We’re happy to help coordinate these services. Often times, imagining and specialty services are more affordable with River DPC’s cash pricing, and you know costs upfront with no surprise insurance bills later!
Your River DPC membership includes:
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Unlimited office visits
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Direct, in your pocket access to your doctor via phone, text, or email
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Same-day or next-day appointments
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Virtual visits
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Discounted cash pricing for labs, imaging, and medications
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Coordination with specialists
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In-office procedures like sutures, skin biopsies, joint injections, and more
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Our membership plans are affordable and straightforward. Pricing is based on age and family needs. Please visit our Pricing page for details.
We will work closely with you to identify the right specialist and provide a referral if needed. Your membership ensures coordination of care to streamline communication between providers.
While labs, imaging, and medications are not included in your membership fee, we offer these services at discounted cash prices to keep them affordable and accessible.
No, there are no copays. Your membership covers all visits, whether in person or virtual.
Yes, you can cancel your membership at any time with a 30-day notice. There are no long-term contracts or hidden fees.
At this time, we care for patients ages 4yo and up. Whether you’re an individual or a family, we’re here to meet your healthcare needs.
Scheduling is easy! You can book an appointment through our online platform, call, or text us directly. Same-day or next-day appointments for acute concerns are always available.
River DPC eliminates the rushed, impersonal experience often associated with traditional healthcare. We provide longer appointments, direct communication, and a focus on your individual needs—all without the hassle of insurance bureaucracy.
Getting started is simple! Visit our **Join Now** page, fill out the enrollment form, and schedule your first appointment. We can’t wait to welcome you to River DPC!
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